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FMCG
CRM Strategy & Engagement
Revitalizing email marketing performance across UK and US markets for improved customer relationships and conversions.
Challenge
With 100K subscribers across the UK and US markets, CleanCo's email program had significant untapped potential. Open rates and click-through rates were underperforming, and the email strategy needed alignment with the brand's premium positioning while driving consistent revenue.
Results
Through strategic content calendar development, template optimization, and targeted audience management, we revitalized CleanCo's email performance. The refreshed approach not only improved engagement metrics but also strengthened customer relationships, helping position CleanCo as a lifestyle brand rather than just a product.
49%
25%
84%